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The decision to outsource some services no longer concerns only large corporations but also small and medium-sized enterprises. The principle that governs the decisions to outsource part of their business in outsourcing is to focus resources and energies on their core business, leaving it to others to carry out those activities that are considered less strategic. It’s obvious that in a complex macro economic context, such as the one we live in, the ability to efficiently allocate the scarce resources is of fundamental importance. In this context, outsourcing is considered a strategic tool to support the core business.



Outsourcing provided by CSP is characterized by:

  • Specific expertise. The company today needs to work with people who are continually updated on the latest market trends, more in vogue at the time technologies, the most current methodologies to optimize processes and are able to speak their own language.
  • Flexibility and Scalability. The business of our customers is changing rapidly and so also support services need to change. Being able to integrate the skill mix of the outsourcing team also allows our customers to quickly do important changes of direction. In the same way CSP ensures the scalability of its service by supporting the customer in the process of development and expansion.


CSP began providing outsourcing services in 1995. Since then it has developed different areas, among which we remember:

  • Application Management Outsourcing (AMO) in insurance, banking field;
  • Document Management Outsourcing (DMO) for Public Administration;
  • Business Process Outsourcing (BPO) in services field;

The client, according to their needs, has the possibility to choose the best approach suited to their needs in a wide range of solutions offered. Each type of outsourcing service is governed by a Service Level Agreement (SLA) that defines specific indicators that CSP must comply with.


Outsourcing is a form of proxy that allows the customer to model their organization on its core business while keeping within the know-how considered strategic for the future of company. They are also not to be underestimated technical-economic aspects that turn fixed costs into variable costs, allowing the company greater flexibility, useful in times of contraction. Keeping all business functions within the organization often leads to an increase in the price of their products / services to the final customer with a consequent loss of competitiveness.

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